Ozon's realFBS packaging requirements boil down to one principle: the shipment must survive cross-border transit without damaging neighboring parcels. Everything else is a specification: intact and dry packaging, inaccessible contents, tight packing, and up-to-date labeling.
Basic requirements
- contents must be inaccessible, packaging must be intact, dry, and clean
- contents must be packed tightly — fill voids with paper
- protruding parts must be packed separately
- traces of old labels must be removed, handling signs must be current
- fragile items must have cushioning and a label; liquids must be sealed and only sent to permitted destinations
Packaging = money
The rate is calculated by weight (Fix + ¥/g), and for Big and Premium Big groups, it is based on the higher of physical or volumetric weight (L×W×H ÷ 12). An oversized box for lightweight goods can double your logistics costs: calculation examples.
Labeling supply boxes
- each supply box must have a unique label from the seller portal
- labels are downloaded after confirming the request: FBP → Supply requests → Download labels
- product barcodes must be up to 20 characters, otherwise the label button will not appear: how to create a supply request
Who to delegate to
Fulfillment in China packs according to marketplace standards in bulk — for the seller, this costs a few yuan per unit and results in zero rejected shipments: what fulfillment does.
Frequently asked questions
Does Ozon have specific box requirements, or can I use any?
The form is flexible; requirements apply to the result: integrity, inaccessible contents, and no old labels. The practical standard is a new box or a sturdy courier bag with cushioning for fragile items.
How to pack liquids?
Sealed primary container + absorbent material + outer packaging. Most importantly, liquids are not permitted for all destinations: check the rate properties before purchasing, not after.
Who is responsible for damage in transit?
If the packaging met the requirements, the issue lies with the carrier and is resolved via a dispute with evidence. Photos of the packaging before shipment are a mandatory protection element: how to win disputes.
What are the main packaging rules for Ozon realFBS shipments?
Shipments must be dry, clean, and intact with contents packed tightly and inaccessible. You must remove old labels, use current handling signs, and fill any voids with paper.
How does the size of my packaging affect my logistics costs?
Logistics rates are calculated by weight or volumetric weight, so using an oversized box for lightweight goods can double your costs. The warehouse verifies these dimensions, and discrepancies will lead to a rate recalculation.
What do I need to do to label my supply boxes correctly?
Each supply box must have a unique label downloaded from the seller portal after confirming your request. Ensure your product barcodes are 20 characters or fewer, or the label button will not appear.
Can I use fulfillment services to handle my packaging?
Yes, fulfillment in China can pack your items in bulk according to marketplace standards for a few yuan per unit. This helps ensure your shipments meet requirements and results in zero rejected shipments.
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