Knowledge Base
Ozon Global finances

Settlement currency on Ozon Global: what you need to know

3 min read

The settlement currency on Ozon Global is selected once during account registration and cannot be changed later in that account. For sellers from mainland China and Hong Kong, the operating currency is the yuan (CNY), with payouts via LianLian Pay.

Key rules

  • The currency is fixed in the contract upon registration—permanently for that account
  • Products are uploaded in the contract currency
  • Sales amounts are converted at the exchange rate effective at the time the customer places the order
  • As of June 2024, multiple payment methods can be enabled simultaneously

LianLian Pay: best practices

  • Available to sellers from mainland China and Hong Kong with CNY as the currency
  • Linking an existing account takes ~15 minutes for the method to update in the dashboard
  • New accounts undergo verification for several days—do not change settings during this time
  • If verification takes longer than a week, check if all documents have been submitted
  • LianLian Pay commission is 1.2%
Registration errors cost you the account.Selecting the wrong currency can only be fixed by creating a new account with a new legal entity. Double-check before registering.

Exchange rate in unit economics

Conversion at the rate at the time of the order means the rate may fluctuate between the order date and the payout date—this is the seller's currency risk. Settlement details: exchange rate and pricing formula, general money flow: withdrawing funds.

Frequently asked questions

What should I choose during registration: yuan or another currency?

For companies from mainland China and Hong Kong, the standard option is CNY: payouts are processed via LianLian Pay, and since procurement and expenses are also in yuan, there are no internal currency conversions.

Which exchange rate is applied to the sale?

The rate at the time the customer places the order. The rate may shift between the order and the payout—this risk should be covered by a margin in your pricing: how to factor in the exchange rate.

I chose the wrong currency during registration—what should I do?

Currency cannot be changed within an existing account. The only solution is to register a new account under a different legal entity. Therefore, currency selection is one of the few decisions that should be double-checked before clicking submit.

Can I change my settlement currency on Ozon Global after registration?

No, the settlement currency is fixed in the contract upon registration and cannot be changed for that account. If you selected the wrong currency, you must register a new account using a different legal entity.

How does the exchange rate affect my sales revenue?

Sales amounts are converted using the exchange rate effective at the time the customer places the order. Because the rate may fluctuate between the order date and the payout date, sellers should account for this currency risk in their pricing.

What payment method is used for sellers in mainland China and Hong Kong?

Sellers from mainland China and Hong Kong use LianLian Pay for payouts, which carries a commission of 1.2%. It takes approximately 15 minutes to link an existing account, while new accounts require several days for verification.

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